Our Policies

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Safety and Security Policy

Your safety and security are our biggest concerns. We require clients to follow all prescribed safety guidelines and rules and to always wear all designated personal protective equipment (PPE) when required for activities. For international excursions, travel insurance may be required.  

Harassment and discrimination Policy

At Boujee Adventures, we love and embrace diversity in all its many forms. We strongly prohibit harassment and discrimination based on race, ethnicity, gender, religion, sexual orientation, and other protected classes. Any harassment or discriminatory behaviour could lead to the immediate removal of the individual(s) from the trip and a permanent ban from all future trips. Also, depending on the severity of the incident, it may be reported to the police

Cancellation and Refund Policy

Clients may cancel trips up to two weeks before the trip date and receive a full refund. If a cancellation is made less than 14 days from the trip date, a refund will not be allowed. An exception may be made if there is a waitlist and your seat(s) can be sold. For out-of-province trips or international trips where flights and hotel accommodations will need to be purchased weeks or months in advance, a refund will not be allowed once these purchases are made. 

If a trip is cancelled by the proprietor, Boujee Adventures, for reasons such as severe weather, then a full refund will be issued to all clients.

Sustainable Tourism Policy:

We are committed to minimizing our impact on the environment and raising environmental awareness. We encourage the use of environmentally friendly practices, such as reducing waste, recycling, and reusing materials as much as possible. We will encourage animal-friendly activities and promote education on animal welfare. Where possible, we will first seek to work with companies that provide sustainable products and services.

We will encourage respectful, non-intrusive interactions with local communities and do our best to educate employees and customers on local traditions, customs, and the importance of cultural preservation. Express our commitment to promoting responsible and sustainable travel practices.

Outline efforts to minimize negative environmental, social, and cultural impacts.

Code of Conduct

• Boujee Adventures is committed to maintaining a positive and professional work environment, prioritizing the best interests of our clients, as well as acting with integrity, honesty, and transparency in all client interactions. 
• Boujee Adventures is committed to showing punctuality and reliability in all our work.
• Provide accurate and up-to-date information about travel products and services.
• Maintain a polite, friendly, and respectful demeanor.
• Handle client complaints and concerns promptly and professionally.
• Safeguard all client and company information, not disclose sensitive information to unauthorized individuals, and comply with data protection laws and regulations.
• Any potential conflicts of interest should be disclosed promptly. Actions that compromise the interests of our clients should be avoided. Activities that can potentially create conflicts between our company and clients should not be engaged in.
• Company employees and authorized contractors shall not consume alcohol or drugs during work hours. Our clients may engage in alcohol or marijuana consumption on authorized premises at their own risk.
• We will respect and value the diversity and dignity of our clients, employees, and authorized contractors. Our employees, authorized contractors, and clients shall at all times be treated with dignity and respect. Instances of harassment and discrimination will be treated with zero tolerance. Boujee Adventures has the right to refuse service or cease to provide service to any client that was found to act in a discriminatory or harassing manner towards any company employees, authorized contractors, or other clients. Boujee Adventures also reserves the right to cease doing business with any authorized contractor that was found to act in a discriminatory or harassing manner towards clients, company employees, or other authorized contractors. Any company employee found to act in a discriminatory or harassing manner towards clients, authorized contractors, or other Boujee Adventures employees can be dismissed immediately.
• All employees and representatives must comply with all applicable laws, regulations, and industry standards.
• When using social media, company employees shall not make disparaging remarks about our company, clients, or contractors. Employees shall also be mindful of the content they share and ensure it does not reflect negatively on Boujee Adventures.

Any client violation of this Code of Conduct Policy should be reported to the trip coordinator immediately. Employee violations of this code of conduct policy can result in disciplinary action, up to and including termination of employment or contract.

This Code of Conduct Policy will be periodically reviewed and updated as necessary.